WHO WE ARE
The success of any company begins with sound HR Management. We believe recruiting, managing and educating employees to foster excellent organisational performance should be a hassle-free and affordable solution for every business. We offer strategic human resource management for complex situations that are aligned with long-term business goals.
Francom HR aims to protect a business’ assets and brand by auditing the business’ HR processes and procedures, while also considering the business’ core values and ethics. We strive to provide our clients with peace of mind by offering tailored services including workplace documents and compliance with Fair Work.
Francom HR provides a proactive approach to disputes within the workplace and works alongside Francom Legal to ensure legislative compliance and fairness is achieved in disputes between employees in the workplace.
We regularly meet with our clients to provide a HR audit of their business and identify areas of non-compliance. We work within the organisation to implement best practice solutions and ensure a company is up to date with all legislative and regulative updates within their industry or sector.
Our team works intensively and consciously to simplify your human resources needs while you focus on your core business. Whether an employer or employee, Francom HR will guide you every step of the way.
Francom HR is a division of Francom Group. We provide advice and guidance in difficult situations where our expertise is highly needed. Our service can help any business, whether big or small, with the management of its human resources, bearing in mind the objective of improving business quality, safety, communication and productivity.
Advantages
of Hiring Us
Reduced
Risk
Our experts will manage all potential risks that may arise in your business.
Improved
Productivity
With years of experience in a diverse range of HR services, we know how to systemise and protect your workplace.
Controlled
Training
If you plan to continue growing, we make sure to implement structures that will further expand your business and train your employees accordingly.
Employee
Satisfaction
Creating a company culture that stands out in your industry, ensuring all employees are not only productive but are more than satisfied with their position.
Cost Effective
With the size of our firm, we are able to offer a more affordable option for efficient HR services. We offer a variety of HR services amid at helping small, medium and enterprise companies effectively managing all Human Resources.
We are 40% cheaper than hiring a full-time human resources manager.
What we offer
HR Consultancy
One of the most critical challenges employers are faced with is time for human resource and employment relations matters. Which is why well-planned policies and procedures help staff to understand how an organisation operates by minimising business and legal risks. Francom HR can design and implement individual policies, procedures and handbooks specific to your organisation’s needs.
Francom HR’s consulting services provide employers with a HR solution that results in improved employee and organisational performance. Our HR Experts are dedicated to assisting you with your human resource needs that you do not have the time, expertise or resources to approach effectively.
We are dedicated to assisting you with all the different areas of your business that are crucial for success. At Francom HR, our solutions are highly customised and based on individual client needs and targeted to deliver day-to-day efficiencies as well as long term strategic advantage through improved HR management.
HR Consulting Helps You:
- Attend to general HR issues
- Ensure that the systems you have in place are compliant and achieving the best practice
- Determine if your employment contracts and independent contractor agreements are compliant with the law.
- Ensure you are meeting time, wages and pay slip obligations under the Fair Work Act 2009.
HR Audits
On 15th of September 2017 the Fair Work Amendment (Protecting Vulnerable Workers) Act took effect. The new provisions introduced make a Franchisor or Holdings company vulnerable to misconduct by a Franchisee or subsidiaries. The most vulnerable are Franchise systems or Holdings companies lacking in compliance documentation across systems, operations and HR. To be protected the Franchisor or Holdings companies must prove responsible steps were taken to educate and prevent such breaches.
Francom HR have developed a single audit service which encapsulates both Payroll and HR functions across an entire franchise system or Holdings companies to ensure compliance to the Fair Work Amendment and other relevant regulatory bodies. Our Audit process is as follows:
Francom HR Audit Work Flow Process

HR Audits
HR Letter sent to Franchisees or Holdings Companies requesting various HR documents including Rosters, Employment Agreements and Payslips.

HR Document Review
Francom HR Consultants will conduct an audit of the documents provided.

HR Analysis Report
Consultants to send an email breaking down initial findings of the Audit. In this email the Consultants may request further documentation and clarification from the Franchisees or Holdings Companies.

HR Documentation Request
Franchisee or Holdings Companies to provide further information as requested for the Consultants review.

HR Compliance Report
Consultants to send the Franchisee or Holdings companies final findings, along with any further actions that may be required in order to ensure
The scope of work and workflow process around the following items ensures compliance down to the store-level:
- Wage records
- Payslips
- Rosters
- Calculating Payment records
- Employment Agreement compliance
- Compliance with Visa Restrictions
- Reviewing current HR policies and procedure documents
Having Audited hundreds of stores we like to best describe this audit as a risk management initiative in preventing hefty fines and potential damaging publicity that may arise from non-compliance.
Employment Handbooks
We believe that an employee handbook is essential to any organisation to ensure clear communication of critical corporate information to your employees. Documenting your workplace policies and procedures in a handbook ensures that every one of your employees holds the same volume of information about your workplace.
At Francom HR, we make sure our employee handbook is expertly crafted to align with your company’s expectations while in compliance with federal, state and local employment laws. Our handbook also seeks to assist in ensuring policies and procedures are applied consistently across your business.
We aim to help you communicate effectively to your employees and create consistency within the policy application. Our handbooks accentuate an approachable tone with phrasing that employees can easily understand.
Respresentation at Fair Work
The Fair Work Commission is the Tribunal that hears and determines many of the matters concerning the rights and obligations of employers and employees under the Fair Work Act 2009.
The Fair Work Commission deals with termination of employment matters (such as unfair dismissal applications and general protections applications), bullying matters, enterprise bargaining, industrial disputes, industrial action, modern awards and union right of entry.
Francom HR experts reserve the right to represent clients or prepare clients for representation in Fair Work-related proceedings, conferences and hearings. Our advocates are experts in Fair Work-related issues, and we aim to help clients reach positive outcomes with minimum stress and cost.
For a fee, our consultants are available to appear on your behalf as a ‘paid agent’, by the requirements of the Fair Work Act 2009.
Contact us for your representation at Fair Work proceedings.
Workplace Investigations
Francom HR can assist in investigations into complaints about inappropriate behaviour in the workplace. Unfortunately, employee disputes and misconduct can arise in the workplace. Dealing with bullying, harassment, discrimination or other wrongdoing can be very challenging to resolve internally. Francom HR assists with these matters every day to diminish the pressure that these matters may cause.
We offer a range of investigative services, from dealing with informal complaints to substantial formal investigations. Our experienced team have dealt with an array of workplace investigations across a variety of industries and businesses.
We work with all levels of an organisation from entry-level employees to senior executives, including collaborations between unions involved. The investigations we manage are not restricted to dealing with matters of evidence but can also provide consultation on matters such as:
- Cultural issues
- High-risk management
- Failures in procedures
- Lack of capability
We conduct an assessment to uncover unspoken tensions within a workplace, working to understanding the dynamics of the team. These assessments have proven effective in improving workplace relationships and avoiding formal complaints. Francom HR’s approach into inquiries and investigations are very thorough.
Examining not only specific claims but contributing factors as well, such as workplace culture, operational issues, leadership style and organisational skills. If a problem arises in the workplace, Francom HR also offers mediation services to work towards informally resolving tensions.
Our mediation processes are strictly confidential and are used to help resolve the matter along with any underlying issues to achieve positive workplace morale.
HR Consultancy
One of the most critical challenges employers are faced with is time for human resource and employment relations matters. Which is why well-planned policies and procedures help staff to understand how an organisation operates by minimising business and legal risks. Francom HR can design and implement individual policies, procedures and handbooks specific to your organisation’s needs.
Francom HR’s consulting services provide employers with a HR solution that results in improved employee and organisational performance. Our HR Experts are dedicated to assisting you with your human resource needs that you do not have the time, expertise or resources to approach effectively.
We are dedicated to assisting you with all the different areas of your business that are crucial for success. At Francom HR, our solutions are highly customised and based on individual client needs and targeted to deliver day-to-day efficiencies as well as long term strategic advantage through improved HR management.
HR Consulting Helps You:
- Attend to general HR issues
- Ensure that the systems you have in place are compliant and achieving the best practice
- Determine if your employment contracts and independent contractor agreements are compliant with the law.
- Ensure you are meeting time, wages and pay slip obligations under the Fair Work Act 2009.
HR Audits
On 15th of September 2017 the Fair Work Amendment (Protecting Vulnerable Workers) Act took effect. The new provisions introduced make a Franchisor or Holdings company vulnerable to misconduct by a Franchisee or subsidiaries. The most vulnerable are Franchise systems or Holdings companies lacking in compliance documentation across systems, operations and HR. To be protected the Franchisor or Holdings companies must prove responsible steps were taken to educate and prevent such breaches.
Francom HR have developed a single audit service which encapsulates both Payroll and HR functions across an entire franchise system or Holdings companies to ensure compliance to the Fair Work Amendment and other relevant regulatory bodies. Our Audit process is as follows:
Francom HR Audit Work Flow Process

HR Audits
HR Letter sent to Franchisees or Holdings Companies requesting various HR documents including Rosters, Employment Agreements and Payslips.

HR Document Review
Francom HR Consultants will conduct an audit of the documents provided.

HR Analysis Report
Consultants to send an email breaking down initial findings of the Audit. In this email the Consultants may request further documentation and clarification from the Franchisees or Holdings Companies.

HR Documentation Request
Franchisee or Holdings Companies to provide further information as requested for the Consultants review.

HR Compliance Report
Consultants to send the Franchisee or Holdings companies final findings, along with any further actions that may be required in order to ensure
The scope of work and workflow process around the following items ensures compliance down to the store-level:
- Wage records
- Payslips
- Rosters
- Calculating Payment records
- Employment Agreement compliance
- Compliance with Visa Restrictions
- Reviewing current HR policies and procedure documents
Having Audited hundreds of stores we like to best describe this audit as a risk management initiative in preventing hefty fines and potential damaging publicity that may arise from non-compliance.
Employment Handbooks
We believe that an employee handbook is essential to any organisation to ensure clear communication of critical corporate information to your employees. Documenting your workplace policies and procedures in a handbook ensures that every one of your employees holds the same volume of information about your workplace.
At Francom HR, we make sure our employee handbook is expertly crafted to align with your company’s expectations while in compliance with federal, state and local employment laws. Our handbook also seeks to assist in ensuring policies and procedures are applied consistently across your business.
We aim to help you communicate effectively to your employees and create consistency within the policy application. Our handbooks accentuate an approachable tone with phrasing that employees can easily understand.
Respresentation at Fair Work
The Fair Work Commission is the Tribunal that hears and determines many of the matters concerning the rights and obligations of employers and employees under the Fair Work Act 2009.
The Fair Work Commission deals with termination of employment matters (such as unfair dismissal applications and general protections applications), bullying matters, enterprise bargaining, industrial disputes, industrial action, modern awards and union right of entry.
Francom HR experts reserve the right to represent clients or prepare clients for representation in Fair Work-related proceedings, conferences and hearings. Our advocates are experts in Fair Work-related issues, and we aim to help clients reach positive outcomes with minimum stress and cost.
For a fee, our consultants are available to appear on your behalf as a ‘paid agent’, by the requirements of the Fair Work Act 2009.
Contact us for your representation at Fair Work proceedings.
Workplace Investigations
Francom HR can assist in investigations into complaints about inappropriate behaviour in the workplace. Unfortunately, employee disputes and misconduct can arise in the workplace. Dealing with bullying, harassment, discrimination or other wrongdoing can be very challenging to resolve internally. Francom HR assists with these matters every day to diminish the pressure that these matters may cause.
We offer a range of investigative services, from dealing with informal complaints to substantial formal investigations. Our experienced team have dealt with an array of workplace investigations across a variety of industries and businesses.
We work with all levels of an organisation from entry-level employees to senior executives, including collaborations between unions involved. The investigations we manage are not restricted to dealing with matters of evidence but can also provide consultation on matters such as:
- Cultural issues
- High-risk management
- Failures in procedures
- Lack of capability
We conduct an assessment to uncover unspoken tensions within a workplace, working to understanding the dynamics of the team. These assessments have proven effective in improving workplace relationships and avoiding formal complaints. Francom HR’s approach into inquiries and investigations are very thorough.
Examining not only specific claims but contributing factors as well, such as workplace culture, operational issues, leadership style and organisational skills. If a problem arises in the workplace, Francom HR also offers mediation services to work towards informally resolving tensions.
Our mediation processes are strictly confidential and are used to help resolve the matter along with any underlying issues to achieve positive workplace morale.